Returns and Refunds Policy

If you have received a damaged product or have ordered a product by mistake please contact us by e-mail at: lilygracebotanicals@gmail.com within 10 days of receipt. Returns and Refunds will not be allowed without prior approval or after 10 days of receipt.

Lilygrace botanicals is not responsible for items lost in transit or subject to neglect or damage due to accident, fire, flood, or improper use or application. Returns and Refunds are not allowed for CD’s or DVD’s, Custom blends, or Dosage bottles unless the item has arrived damaged. All return’s must be in original package. The cost of return shipping is the sole responsibility of the customer. Courses- There is a $100.00 non-refundable deposit for all courses unless cancelled by the instructor.